Sales Operations Manager

Tel Aviv · Full-time · Intermediate

About The Position

Gloat is on a mission to democratize career development and build agile, future-ready workforces. Our pioneering Internal Talent Marketplace has disrupted the HR Tech industry and is now powering some of the world’s largest, and most innovative companies such as Unilever, PepsiCo, Standard Chartered Bank, Nestle and many more.

Gloat is in hyper growth mode and we are looking to hire a Sales Operations Manager. Your mission is to build and manage the infrastructure behind our growing sales engine, help define and improve sales processes, track and monitor key pipeline and forecasting trends, analyze and share insights on key sales metrics to enhance overall productivity, and ultimately help scale our business in an effective way. 

We are looking for candidates who are self-starters, have high integrity, thrive in dynamic environments, and have experience in Sales Operations in fast growing global organizations. If HR tech, career development, and the future of work are issues you care about – you’re in for a crazy ride.

Responsibilities

  • Development, implementation, and administration of Salesforce.com and other integrated tools such as Outreach, Sales Navigator, Gong, and others 
  • Develop key metrics and reporting to be communicated across the sales org and leadership that provide insights into sales performance and operational efficiency
  • Support weekly, monthly & quarterly pipeline reporting and forecasting for the sales organization, identifying significant changes and trends that will materially impact our growth trajectory
  • Support sales managers and leaders in dividing and allocating accounts based on the comp plan and territories
  • Work cross-departmentally and across geographies with Sales, Customer Success, Marketing, and Finance to improve and customize workflows, optimize efficiency, and help best utilize the tools in our stack
  • Collaborate with sales leadership to identify and build, and improve key sales processes to ensure efficiency and high performance across teams that scale over time
  • Engage with sales reps and sales leadership to get ongoing feedback on the sales process and structure and drive improvements
  • Work closely with the Finance team to provide accurate analysis and sales forecasting used for company financial planning 
  • Source, implement, and manage technologies used by the sales team and evaluate the effectiveness of the technologies 
  • Manage and prioritize ongoing Sales Operations requests, projects, and priorities 

Requirements

  • 4+ years of experience in Sales Operations in a B2B SaaS company, with a demonstrated history of improving sales productivity
  • Extensive experience with Salesforce.com administration, with a strong understanding of Salesforce principles and best practices 
  • Strong business acumen and understanding, with proven ability to develop and track  sales reporting and metrics that align with business objectives
  • Experience in supporting a global sales organization across geographies and time zones
  • The ability to balance high level planning with day-to-day operations 
  • Proven ability to finetune complex sales processes and rollouts 
  • Ability to analyze complex sets of data and present it in an easy and digestible manner 
  • Strong organizational skills and ability to prioritize and communicate 
  • Experience with tools such as Outreach, Sales Navigator, Gong, and more preferred
  • Capable of analyzing data, identifying trends, making data-driven decisions
  • Operate well in a fast paced, dynamic high growth environment
  • Excellent written and verbal communication skills

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